What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have forgotten my login information and I am a paying customer. How do I retrieve my info?

    Asked by Donald Dunlap on November 25, 2011 at 03:35 PM
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    Answered by AtacanC on November 25, 2011 at 04:42 PM

    Hi Donald,

    There is a Forgot Password button at the bottom of www.jotform.com.

    Click on it and enter your email address you use for your JotForm account.