What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email Validator Widget: Custom 'From' Email Address?

    Asked by Genki on June 17, 2015 at 03:02 AM

    Hello,

    Is it possible to change the From address in the email validator widget email to a custom one?

    Please refer to the red arrow in screenshot:

    Screenshot
    email validator widget from address
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    JotForm Support

    Answered by Chriistian on June 17, 2015 at 04:22 AM

    Hi Genki, 

    Thanks for contacting us.

     

    Unfortunately, this is not possible with E-mail Validator widget since with the current settings of the widget, you cannot customize the sender name and email. I will escalate this as a feature request to our development team. However, we cannot give you a timeframe on when would this be implemented. There is a similar thread that was escalated to our development team and hopefully they will consider this feature in the future as part of the enhancement on this widget. We will update you on this thread as soon as this feature is implemented.

     

    Do let us know if you need further assistance.

     

    Regards.

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    Answered by guest_43217549286058 on June 17, 2015 at 05:37 AM

    Hello Christian,

    Thank you for the reply. That's unfortunate, but i guess understandable. Please do keep me updated.

    Bye!

    PS. I don't know why my name is not showing. It's Genki here.
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    JotForm Support

    Answered by Boris on June 17, 2015 at 06:21 AM

    Yes, we will certainly keep you posted on this thread if this feature is implemented.

    When it comes to your username, it seems that you have registered / subscribed with us under a username of guest_43217549286058 - probably in error. I have moved it to a new thread, so that we can properly address it there:

    http://www.jotform.com/answers/590292

    Thank you.

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    Answered by Frix on November 30, 2015 at 07:15 AM

    Just wondered if there was an ETA on this widget concerning:

    Custom 'From' Email 
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    JotForm Support

    Answered by Chriistian on November 30, 2015 at 08:35 AM

    Hi Frix,

     

    Unfortunately, we cannot provide a ETA for this feature request ticket. This ticket is still open and marked as Important but since this is a feature request ticket, the implementation of the ticket will also depend on the number of users who want the same feature. If you want, you can create a separate thread requesting the same feature so we can also escalate the issue to our development team so it will add up to the number of user who wants the same feature. 

     

    Do let us know if you need further assistance.
    Regards.

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    JotForm Support

    Answered by TitusN on May 20, 2016 at 08:24 AM

    Hello,

    While we may not be able to implement the "from email" feature on the email validator, you can further personalize the email with a few settings we added: 

    Please give it a try and let us know. 

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    Answered by dott.masan on August 19, 2016 at 08:55 PM

    hi, is it possible customize the message content with an image, for example, type email validation of JotForm? thanks in advance
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    JotForm Support

    Answered by BDAVID on August 19, 2016 at 10:34 PM

    @dott.masan, you question will be addressed on the following thread: https://www.jotform.com/answers/911289