What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am trying to upgrade but unsuccessful

    Asked by Pippa Butterfield on June 17, 2015 at 05:19 AM

    I am trying to upgrade to a Premium account but the system seems to get stuck when I press the upgrade button.  I am concerned as I received an email saying that submissions would stop at 12 noon today and I want to upgrade before then.

    upgrade account
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    JotForm Support

    Answered by Welvin on June 17, 2015 at 07:07 AM

    I've removed the overlimit status to your account. Please login now and try to upgrade again. You are posting this thread as a guest account which I think the reason why the button won't work.

    Thanks