What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Create PDF Form/Fillable PDF Creator takes time to generate the PDF file

    Asked by afletcher on June 17, 2015 at 10:09 AM

    It keeps spinning like it's working but the form will not download.  Just trying to download the template as a pdf.  This is the second day I have tried, are you maybe having site problems?




    Amy Fletcher

    Grace Church

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    JotForm Support

    Answered by Welvin on June 17, 2015 at 11:36 AM

    Hi Amy,

    I was able to download the PDF version of your form, but it takes some time to load. You can get the PDF here:


    I have now forwarded this thread to our developers so they can check further. If there are updates, you should know it via this thread.

    Thank you for reporting.

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    JotForm Support

    Answered by mustafa on July 09, 2015 at 08:30 AM


    Can you please try again, it is most probably a temporary glitch.