Trouble filing out for on website

  • wwtrucking
    Asked on June 17, 2015 at 11:03 AM

    we have had reports that our firm is not working properly on b our website. I have looked into it and can see any reason as it should not be working, I am wondering if maybe it could be a compatibility issue with browsers or operating systems, what are the operating requirments to run the forms properly?

  • Sammy
    Replied on June 17, 2015 at 11:59 AM

    I have tried accessing the URL you provided bu I'm receiving a server not found message.

    Regarding your form try embedding it with the iframe method to prevent potential script conflicts

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

     

  • wwtrucking
    Replied on June 17, 2015 at 2:26 PM

    here is the updated link to the former on our website. 

    http://www.wwtruckinginc.com/application.html

    I will try the iframe method though.

  • BJoanna
    Replied on June 17, 2015 at 3:57 PM

    I have tested form on your website and I was able to see mentioned problem. I was not able to fill form fields. 

    However I have also tested your form that is not embedded to your website and form is working fine.

    Please try to embed your form with iFrame like my colleague suggested.

    Let us know if embedding form with iFrame solved your problem.