What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Trouble filing out for on website

    Asked by wwtrucking on June 17, 2015 at 11:03 AM

    we have had reports that our firm is not working properly on b our website. I have looked into it and can see any reason as it should not be working, I am wondering if maybe it could be a compatibility issue with browsers or operating systems, what are the operating requirments to run the forms properly?

    Page URL:

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    Answered by Sammy on June 17, 2015 at 11:59 AM

    I have tried accessing the URL you provided bu I'm receiving a server not found message.

    Regarding your form try embedding it with the iframe method to prevent potential script conflicts



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    Answered by wwtrucking on June 17, 2015 at 02:26 PM

    here is the updated link to the former on our website. 


    I will try the iframe method though.

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    JotForm Support

    Answered by BJoanna on June 17, 2015 at 03:57 PM

    I have tested form on your website and I was able to see mentioned problem. I was not able to fill form fields. 

    However I have also tested your form that is not embedded to your website and form is working fine.

    Please try to embed your form with iFrame like my colleague suggested.

    Let us know if embedding form with iFrame solved your problem.