- JotForm SupportEltonCrisAnswered on June 17, 2015 at 12:16 PM
Thanks for reporting it.
May we know which specific browser it is not working and the name of the plugin? Is it the "Jotform Embed Forms" wp plugin? I tried this on my wp site and after clicking the pencil icon, I am able to select the forms and add it on the post or page.
Here's my test: http://screencast.com/t/2GpPefHlc
We'll await your reply. Thanks!
- johnindelAnswered on June 17, 2015 at 12:19 PM
Yes I am using the Jotform Embed Forms plugin
- johnindelAnswered on June 17, 2015 at 12:28 PM
- JotForm SupportEltonCrisAnswered on June 17, 2015 at 12:37 PM
I tried it via Browserstack with safari browser and it seems working fine.
May I suggest to clear your browser's cache and try it again.
If that doesn't help, you can manually add the short code using the following format.
Replace the numbers with your form ID. You can get the form ID in your form URL while on the form builder or in your embed code.
Hope this helps. Thanks!