I can't seem to cancel my premium account

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    Asked on November 25, 2011 at 09:45 PM

    I am trying to cancel our premium account.  After loging in to our account I click on "cancel" it takes me to a login page and our username/password combo does not work. 

    Can you please cancel our premium account?

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    Answered on November 26, 2011 at 12:05 AM

    Your request has been processed the Premium subscription is cancelled you will no longer be charged your account will remain Premium until the period you have paid for expires. It is scheduled to be downgraded to the free version on Dec  11.

    Thanks for using JotForm!