What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Post-Form Answer Feedback

    Asked by gruberprep on June 17, 2015 at 05:22 PM
    Hi there,
    I want to send individual question feedback to the respondent via e-mail, not the answers.
    Here is what I am trying to achieve:
    1. User is asked a question (e.g., "Is it wise to read directions on the SAT?)
    2. User is given choice (yes or no...answer is no).
    3. If User answers yes, then they receive the feedback that they should learn General SAT Strategies online.
    We can clearly do that during the form, but I want to send them an e-mail afterwards that says "Here is your custom learning plan: 1. Learn General SAT Strategies online." (if they indeed answered incorrectly)
    Essentially I am building a diagnostic test.
    Can you please advise?
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    JotForm Support

    Answered by jonathan on June 17, 2015 at 06:31 PM

    Hi Pete,

    You can achieve this using the smart form email feature of the Form Builder.

    Check this user guide that described how to:


    what the user guide show is, you can create condition rules that will send email response to the end-user base on the selections/answers they did on the form.

    Hope this help. Let us know if this will not work for you.