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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Fraudulent site - please shut down![Standard Bank 12156] IP: 174.34.57.212

    Asked by Afcc on November 26, 2011 at 07:54 AM

    To whom it may concern,

    RSA, The Security Division of EMC (“RSA”), an information security company, has been appointed to assist Standard Bank in preventing or terminating online activity that targets, or may target Standard Bank’s clients as potential fraud victims.

    RSA has been made aware that your company appears to be providing internet services to a website, which is making unauthorized use of Standard Bank’s trademarks. This site http://submit.jotform.com/submit.php/formID~13245953221/simple_spc~13181146112-13181146112 not only violates Standard Bank’s copyright, trademarks and other intellectual property rights, but may also become a host to a phishing attack, or other fraudulent scams directed against Standard Bank and Standard Bank’s clients.

    The fraudulent website not only represents a misappropriation of Standard Bank’s intellectual property; its purpose is to mislead Standard Bank’s clients. Our experience has shown that such sites become a host of phishing* and other fraudulent scams against our customer’s account holders.

    Please take all necessary steps to immediately shut down the fraudulent website, terminate its availability on the Internet and discontinue the transmission of any e-mails associated with this website.

    We understand that you may not be aware of this improper use of your services and we appreciate your cooperation. We specifically ask that you also take the following actions wherever relevant or possible:

    Please provide us with a tar/zip file of the source code for this website, so that we may analyze it to help prevent further attacks; If any customer data has been captured that is stored on your systems or equipment, please send us that data so that the customers to whom that data relates can be notified and take steps to protect their credit;

    We specifically would ask that you also provide a copy of any records you maintain that indicate the name, contact information, method of payment or similar information that may be useful in helping learn the identity and location of the customer for whom the website has been operated.

    The foregoing is without prejudice to any and all of rights and remedies of any financial institution in connection with this matter, which are hereby expressly reserved.

    RSA is providing this notification to you in the interest of preventing the proliferation of phishing scams and the information contained herein is provided to you on an "AS-IS" basis, without representation or warranty of any kind.

    Thank you for your cooperation to prevent and terminate this fraudulent activity.


    If you need further information, please do not hesitate to contact RSA at the numbers below.

    Sincerely,

    RSA SECURITY INC.



    RSA Anti-Fraud Command Center
    Tel: +44 (0)800-032-7751
    Tel: +1-866-408-7525
    Tel: +353-21-4946601
    EU Fax: +353 214 938 300
    EU Fax: +972-9-9728101
    US Fax: +1-212-208-4644
    E-mail:afcc@rsa.com



    *“Phishing” generally refers to a variety of web based scams that make use of an illegitimate website which passes itself off as being that of a targeted financial institution together with associated data collection points (including web based email accounts) in order to deceive the account holders of the financial institution into revealing their personal information, including but not limited to their credit or debit account numbers, checking account information, social security numbers, or banking account passwords. Once these account holder credentials are collected they can then be used to commit wire fraud or other similar activities of a criminal nature.



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    Page URL:
    http://submit.jotform.com/submit.php/formID~13245953221/simple_spc~131<br/>81146112-13181146112

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    JotForm Support

    Answered by liyam on November 26, 2011 at 09:42 AM

    Thank you for this information.  I have now suspended the account.

    To explain the business of JotForm; Jotform is a third-party web service that allows those who are not web developers to easily build web forms to embed on their websites.  You can create and publish web forms using your browser, and get responses via E-mail.

    All submissions land to JotForm's system, to each user account's allocation.  JotForm is not a webhosting service, and that the script where the submissions go are of Jotform's functionality, so I'm not sure if it would still make sense to provide you the source code as the same source code is being used by all other users.

    JotForm also has more than 100,000 users so as much as we have scanner to prevent such things, forms similar to the one you have reported is difficult to be verified as a phisher, as the form is too bare with no hint of phishing, so we are grateful to you to report these things to us.  And we hope that you continue to report to us such fraudulent users.

    In regarding to the data that was received by the form, I will submit an email regarding this as the forum is public and since you have not created an account with us, I'm not sure if you would be able to visit this thread once I have made it private. 

    Thanks.

  • Profile Image
    JotForm Support

    Answered by liyam on November 26, 2011 at 10:10 AM

    You can also learn more about JotForm by watching the video from this link: