What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to accept multiple signatures on a single form and sign it with Adobe eSign?

    Asked by dwfender on June 18, 2015 at 03:25 PM

    I followed this brilliant hack (option #1...oddly, it speaks of two methods, but only instructs on one), but it appears to be formatted wrong.  I can't send you a screen shot because I can't seem to make a screen shot into an file format that you will accept.  However, The width appears to be off, in that you only see about a third of the document in the form.  You can scroll using that sliding bar to see the rest, but it shouldn't be that way.  I know I can adjust the HEIGHT in the coding, but it's the WIDTH that's the issue here.

     

    Any thoughts?

    format scroll document Adobe eSign
  • Profile Image

    Answered by Ben on June 18, 2015 at 04:29 PM

    I am not quite sure that I understand the issue. Now in regards to the adding screenshot, we accept all the common image files to be uploaded and you can see how here: How to add screenshots/images to questions in support forum?

    Once you do we would be able to better understand the issue and help you resolve it.

  • Profile Image

    Answered by dwfender on June 19, 2015 at 11:05 AM

    This is the issue...

     

    I saw someone had suggested in another forum, just using the adobe esign widget, but when I did that, and sent it to someone there were errors.  First it said her email was invalid, and then it just said there were errors in the form that needed fixing. Can't imagine what/how there would be errors.

  • Profile Image

    Answered by dwfender on June 19, 2015 at 11:10 AM

     

  • Profile Image

    Answered by Ben on June 19, 2015 at 12:24 PM

    OK, based on the screenshot, it seems that you are using iframe to show the form within Google Docs that they should fill out and they are required to fill out the rest of the fields in your jotform as well.

    Now the issue here is that when you add something over iframe, you can not have it report if they have missed out on filling out that form or if the form contains some errors.

    What I would suggest instead is to create either 2 forms, or one one form with multiple pages instead. That way you can simply send a link to your jotform and have your customers fill out both of the forms at the same time.

    I only recommend this since iframe with the Google Doc means that anyone that comes to your form will see what others have added to that same Google Doc before, so if privacy is looked, that is not a very good option.

    If you are not sure what I mean, just open the form with that iframe and start filling it out, while having the same form opened on a different device or on the second monitor (depending on your setup) and you will see what I mean.

    Now Adobe eSign widget should work properly for you and that would be the best route to take, but if you are having any issues with it do let us know and we would be happy to assist you in resolving the same.

  • Profile Image

    Answered by dwfender on June 22, 2015 at 10:46 AM

    Oh, I wish that response made an ounce of sense in my (and my coworkers brains').  How about I explain what I need to do, and maybe you can offer a better solution.  

     

    We have a form that needs a signature via EchoSign (or whatever they're calling it today).  The form is currently living in google docs.   We will need a number of people to sign it, so that's something to consider.  In the form, there are a few blanks to fill in, as well as the signature.  

     

    We're open to suggestions, but just looking for the most efficient way to get our needs met.  

  • Profile Image

    Answered by Ben on June 22, 2015 at 11:03 AM

    The form is currently living in google docs.

    I saw this in your screenshots and is what I was talking about in my reply above. Please note that you can not have it in the Google Docs and utilize the conditions, emails, etc to their fullest since that (Google Doc) is a different system and the only connection to your jotform would be that it is shown on it.

    We will need a number of people to sign it, so that's something to consider.

    Are several different people going to sign the same form before it is submitted or will you send this form to multiple people - each having their own submission?

    I presume, based on what you wrote that you will have one person fill it out and sign it, while few other people would go to it and sign it as well.

    This would be possible to do by using continue later feature and the email session, but would require that each signature is collected on its own page.

    You can see more about this here:

    How to Save Forms to Continue Later

    How to Create Multi Page Forms

    In the form, there are a few blanks to fill in, as well as the signature.

    Signature can be captured by our E-Signature widget for example, but if you need only Adobe eSign then you go go with that option instead.

    Depending on the blanks (if you meant literally) this widget might be what you are after: Narrative Fields.

    If you get any errors with Adobe eSign widget this time as well, do capture the errors and let us know about them so that we can see what is the issue and how to resolve it.

  • Profile Image

    Answered by dwfender on June 22, 2015 at 02:09 PM

    I think the ideal is to send this jot form to something like 100 people and have them all sign their own.

  • Profile Image

    Answered by Ben on June 22, 2015 at 03:17 PM

    OK, based on your last post I am under the impression that these would be 100 different submissions which require a basic form - no other features needed.

    So what I would recommend is to check out these guides:

    How to Create Your First Web Form

    How to Add a Widget to your Form (when you decide to add Adobe eSign widget)

    We are of course here when needed.