What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why are my submitted forms not showing?

    Asked by gshalloo on November 26, 2011 at 04:31 PM

    It shows that I have 6 submissions, but then when i click on the report it is showing none.  There is nothing in the search area and it is set to show all submissions.

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    Answered by AtacanC on November 26, 2011 at 06:59 PM

    Firs off, we apologize for any inconvenience this may have caused. Can you please try to check your submissions on https://secure.jotform.com ? Let us know if you still experience the same problem.

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    Answered by gshalloo on November 27, 2011 at 05:10 PM

    Yes that worked.  Thanks.  Do I need to do the secure link every time now or was this just a one time error.

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    Answered by allanftd on November 27, 2011 at 06:22 PM

    For the time being, please use the link provided by my colleague AtacanC. Thank you for your cooperation.