What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I customize the payment option to be client driven, as opposed to having to choose a preset price?

    Asked by OnPath2015 on June 19, 2015 at 11:53 AM

    I am a current Adobe Forms user and have chosen JotForm to migrate my forms. The Payment Form that is used for my clients has been in place for the last three years. I would like very much for my client's to see no changes in the behavior of this form when they are submitting a payment online. 

    When I began to create the payment option within my form, I realized that there is not an option for customized inputs for payments, unless the Client is making a donation. How can I create this feature (customized payment input) for my clients in a payment field? 

    Please respond as time is running out from Adobe ... 

    Thank You, 

    Onpath Graphics 

    email: emurrell@onpathgraphics.com


    Phone: 704.966.7020


    Page URL:

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    JotForm Support

    Answered by Charlie on June 19, 2015 at 12:13 PM


    You can add plain form fields to be used as the additional inputs, you can then use form calculation widget to calculate the input field and pass it on the custom total price in your payment integration. To learn how to add custom inputs for the payment integration, you can check this guide: http://www.jotform.com/help/275-How-to-pass-a-calculation-to-a-payment-field.

    If you are referring to the text input field and the check box, you can recreate it using the plain form fields.


    I hope that helps. Do let us know if you need more assistance on this.


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    Answered by OnPath2015 on June 19, 2015 at 12:26 PM

    Hi Charlie, thank you. I see where the missing piece was. 

    -OnPath Graphics 


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    JotForm Support

    Answered by Charlie on June 19, 2015 at 01:02 PM

    You're welcome. I'm glad to hear that you have managed to work it out.

    If you needed any assistance again, please do not hesitate to open a new thread here in the forum.

    Thank you.