What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I edit uploaded PDF forms using your system?

    Asked by rodneyd24 on June 19, 2015 at 03:55 PM

    I don't see an edit button

    My Forms Edit Form
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    JotForm Support

    Answered by Mike_G on June 19, 2015 at 05:04 PM

    On My forms (Make sure you're logged in properly), 

    I hope this helps. Let us know if you need further assistance. Thank you. 

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    Answered by rodneyd24 on June 19, 2015 at 05:45 PM

    My screen does not show an edit button. It shows a "download pdf" button in the same location where the "edit form" button should be. Is this because we imported the forms from Adobe Form Central?

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    Answered by raul on June 19, 2015 at 07:15 PM

    This is not shown for uploaded PDF forms because they cannot be edited using the form builder. You would need to use a 3rd party software like Adobe Acrobat to make changes in your form and upload it again to your account.

    The edit button is to edit online forms which can be also imported from AFC.

    Let us know if you have further questions.

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    Answered by rodneyd24 on June 19, 2015 at 07:40 PM

    Thank you. I know how to edit form in Acrobat but I want to manage confirmation emails and administrative notifications when submissions are received. How do I manage that?

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    Answered by raul on June 19, 2015 at 07:52 PM

    Unfortunately, those features are not enable for PDF forms.
    All notifications are sent to the default email address.

    You can though create reports, manage submissions, enable or disable the form.

    In order to have these abilities, you would need to create an online version of the form and then convert it to PDF.

    Let us know if you have further questions.

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    Answered by rodneyd24 on June 22, 2015 at 08:48 AM

    You said all notifications are sent to the default address, but I am not receiving any notices of form submissions. The form is enabled and working, but no notifications. Thank you for your help.
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    JotForm Support

    Answered by Chriistian on June 22, 2015 at 10:15 AM

    Hi rodneyd24, 

     

    I am currently checking your form. Please give me more time to further check this. I will update you as soon as I get a result.

     

    Regards.

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    JotForm Support

    Answered by Chriistian on June 22, 2015 at 10:23 AM

    By the way, I will be moving the issue to a separate thread since it is a different question from the original issue. You can check it here.

     

    Regards.