What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    A bug in the Premium sign up form

    Asked by wbi on September 07, 2010 at 03:42 PM

    I want to sign up for the premium package but the form continutes to say that I have an "invalid email" address. I have tried multiple email address, so the bug in on jotform's end.

    There is a bug in my own form, but for me to get any support I have to sign up for a premium package---but the premium sign up form has a bug as well!


  • Profile Image
    JotForm Founder

    Answered by aytekin on September 07, 2010 at 04:44 PM

    We fixed the bug with the required fields on the quick fields.

    You also do not need to upgrade to Premium just to report a bug. But we will look into the problem with the email address. Thanks.