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    How do i track or relate contact information about who has made a donation or paid for an item

    Asked by markmathenge on June 22, 2015 at 03:28 AM

    How do i track or relate contact information about who has made a donation (via stripe integration) in case I need to send them a thank you message/mail.

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    Answered by Boris on June 22, 2015 at 06:34 AM

    You should be able to see the information of your customers on your Stripe account:

    If you would like to pass custom data from your form directly to your Stripe, you can set it up http://www.jotform.com/answers/420896-Send-form-field-data-to-Stripe-description-field.


    If I have misunderstood your requirement, and if you actually wish to receive your Email Notification containing both the data that your users have filled in your form, as well as attaching their Customer ID inside the email - you can do that as well.

    You can set it up by clicking on the little wand-shaped icon of your Payment Tool, and then tick / check the box for Attach Customer ID to email alerts.

    This would ensure that your Email-Notifications contain both the data that your customers have entered into your form, as well as their order information / customer ID from Stripe payment.

    I hope this helps.