What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cannot choose Mailchimp list

    Asked by rubyt on June 22, 2015 at 06:47 AM

    Hi there,

    I can't seem to get pass the stage of linking my Mailchimp list to Jotform. 

    Please help. Thanks!

    Page URL:
    http://www.jotform.com//?formID=51670987739473

    MailChimp list
  • Profile Image
    JotForm Support

    Answered by Welvin on June 22, 2015 at 08:43 AM

    The list is loading so did you mean, it's not pulling down your entire list? Is it just spinning? If so, please try the following:

    a. Close the form builder

    b. Logout from your account

    c. Clear your browser's cache and cookies for Jotform

    d. Login again

    e. Edit the form and do the integration.

    I hope it works after doing the above steps. If not, please do the following:

    1. While it is spinning, press "F12" in your keyboard. This will open up the developers tab below.

    2. Find and click "Console" tab in the developers window.

    3. Look for the logs which are in red. That means error which might be related to the problem.

    4. Please take a screenshot and post it back here. Here's how: http://www.jotform.com/answers/277033.

    Thanks