JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Lost images in pdf submission reportsAsked by TonyBenting on June 22, 2015 at 10:01 AM
up until last week we would have the odd image go missing in the pdf reports created from our clerk submissions but now it seems that heh pdf creator is neglecting to display many of the images
this apples to uploads dated last week.
i have done another test upload today and we are still getting the same issues
I just Get the PDF file of one of your submissions, and it shows the images:
Can you please try the following:
2) Log out of your account.
3) Clear your browser's cache.
4) Log back in.
Also, try in a different browser, we recommend using Chrome or Firefox. Let us know what happens, we will be glad to assist you.
I have now cleared the cache bdavid
we will upload another report today and see if any better
ty for response ..keep u posted