What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there any way to stop the auto-emails every time a submission is submitted?

    Asked by CorporateStores on June 22, 2015 at 01:37 PM

    We get an abundance of responses and was wondering if there was a way to stop the auto-emails every time something is done through Jot Forms? Cannot find anywhere in the profile to stop these emails. Thanks!

    Emails responses email notifications stop notifications
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    Answered by Ben on June 22, 2015 at 02:48 PM

    I am glad to hear that you get a lot of emails, but I understand what it means to have a ton of emails each day as well.

    The only way to do that would be to remove the email notifiers from the forms that you do not want to receive notifications from.

    This will allow you to still be able to manage from where you do receive your emails from - such as 2-3 important forms.

    Now to remove email notifications all it takes are a couple of clicks, but you can see them explained here: How to Delete Notifications/Autoresponder

    Just note that Email notification is the email that goes to you and email autoresponder is the email that goes to your clients (when they complete the form).

    - You can notice a small difference in the email icons where autoresponders have a little gear wheel over it.

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    Answered by Ben on June 22, 2015 at 02:51 PM

    I forgot to include what I wanted to suggest and that is Daily Digest app. It can be set up to send you a digest of information that was submitted on your jotform in the time frame that you wish, allowing you to still be in the loop of what is happening and have a record of the submission in your email as well.

    I recommend taking it out for a spin to see if it could help you, but do note that it is per form - you need to set it up for each form manually.

    If it however helps you with your business it is easy to add it to your new forms in the future as well.