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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Matrix field is not rendered correctly on the PDF submission file

    Asked by mzillmann on June 22, 2015 at 04:57 PM
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    Answered by raul on June 22, 2015 at 08:10 PM

    Thank you for reporting this to us.

    I was able to reproduce the issue on my side using a cloned version of your form. Let me forward this thread to our back end team so they can review it.

    Please allow some time for them to evaluate the issue and provide assistance.

    We'll keep you updated here for any news we have on this matter.

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    Answered by alp_deniz on June 23, 2015 at 12:43 PM

    There was an problem with big matrix fields and it is now fixed. Please let us know if you have any updates on this issue.

    Kind regards