What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by Mark Lukes on November 28, 2011 at 11:28 AM

    I can't seem to login to my account.  Yet, when I try to get reset instruction nothing happens.  Please advise.


    Mark Lukes

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    Answered by AtacanC on November 28, 2011 at 12:17 PM

    Hi Mark,

    Can you please let us know your JotForm username or a form-id? So we can search your account in our system. I've searched your account using your email address above but no results.

    Thanks in advance.