Field alignments in the downloaded fillable PDF and preview are not the same

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    cgm115
    Asked on June 23, 2015 at 11:10 AM

    when i download my pdf it is not displaying like it shows up in my preview.

    it has random fields that i did not apply
  • Profile Image
    Welvin
    Answered on June 23, 2015 at 12:13 PM

    When I download my pdf it is not displaying like it shows up in my preview.

    I think you mean the alignment. Some fields are moved down in the PDF file. For example, the following fields:

    I have now forwarded this thread to our developers. IF there are updates, you should know it via this thread.

    As for the random fields or duplicate fields in the PDF file, will also forward that to our developers, but will do so in this thread: https://www.jotform.com/answers/594846

    Thanks

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    mustafa
    Answered on July 09, 2015 at 08:55 AM

    Hi,

    Sorry for the late response, we just released a fix for this.

    Please recreate your PDF form, it should look much better now.

    Apologize for the inconvenience.

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    courtney
    Answered on July 09, 2015 at 08:51 PM

    thank you!

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    Chriistian
    Answered on July 10, 2015 at 05:17 AM

    Hi,

    On behalf of my colleagues, you are welcome.

     

    Do let us know if you need further assistance.

     

    Regards.