What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Field alignments in the downloaded fillable PDF and preview are not the same

    Asked by cgm115 on June 23, 2015 at 11:10 AM

    when i download my pdf it is not displaying like it shows up in my preview.

    it has random fields that i did not apply
    preview displaying shows
  • Profile Image
    JotForm Support

    Answered by Welvin on June 23, 2015 at 12:13 PM

    When I download my pdf it is not displaying like it shows up in my preview.

    I think you mean the alignment. Some fields are moved down in the PDF file. For example, the following fields:

    I have now forwarded this thread to our developers. IF there are updates, you should know it via this thread.

    As for the random fields or duplicate fields in the PDF file, will also forward that to our developers, but will do so in this thread: https://www.jotform.com/answers/594846

    Thanks

  • Profile Image
    JotForm Developer

    Answered by mustafa on July 09, 2015 at 08:55 AM

    Hi,

    Sorry for the late response, we just released a fix for this.

    Please recreate your PDF form, it should look much better now.

    Apologize for the inconvenience.

  • Profile Image

    Answered by courtney on July 09, 2015 at 08:51 PM

    thank you!

  • Profile Image
    JotForm Support

    Answered by Chriistian on July 10, 2015 at 05:17 AM

    Hi,

    On behalf of my colleagues, you are welcome.

     

    Do let us know if you need further assistance.

     

    Regards.