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    Custom built edit link does not work if the form is cloned.

    Asked by DThalasitis on June 23, 2015 at 12:24 PM

    I continue to have problems with the edit link working when I clone the form.  The new form name is:  http://form.jotformpro.com/form/51728763574971

     

    I should be able to go into the Supervisor Notify email and edit the link with the form name and number and it should work.  It does not.  I keep getting an error message that says the from is not available.  I've cleared my cache and saved the form.  Here is the script I am using in the Supervisor Notify email.  The email sends OK, but the link does not work.

    http://submit.jotformpro.com/form.php?mode=edit&formID=51728763574&sid={id}&jumpToPage=25

    Would I eliminate the need to change this link each time I cloned if I made a template instead of cloning?

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    JotForm Support

    Answered by ashwin_d on June 23, 2015 at 12:32 PM

    Hello DThalasitis,

    It seems you have manually added the edit link instead of using {edit_link}. 

    Please be noted that if you want to add custom edit link of your form submission, the form ID needs to be actually hard coded. 

    See the example here:

    Your cloned form URL is :  http://form.jotformpro.com/form/51728763574971

    But the edit link which you are using has different form ID:

    http://submit.jotformpro.com/form.php?mode=edit&formID=51728763574&sid={id}&jumpToPage=25

    Every time you clone your form, you will have to update the edit link and change the form ID. Please use the following edit link and that should solve your problem for current form:

    http://submit.jotformpro.com/form.php?mode=edit&formID=51728763574971&sid={id}&jumpToPage=25

    Thank you!

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    Answered by DThalasitis on June 23, 2015 at 12:40 PM

    Preview was truncating the numbers or I did not double-check that.  I think I will be good.  Let me  try this.

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    JotForm Support

    Answered by Mike_G on June 23, 2015 at 01:40 PM

    Great! Kindly let us know if the solution provided by my colleague, ashwin_d, worked for you. And please do get back to us also should you be needing any further assistance. Thank you.