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    Receiving this error message when trying to save a form: Form data cannot be decoded

    Asked by eileenjst on November 28, 2011 at 02:37 PM

    Besides this message, on some forms, I also receive a message that the system is currently experiencing a large volume and is unavailable.

    I don't know if they are related instances.

     

    I have several forms, and those I've tried all give me the same error message when I try to save them.

    Page URL:
    http://www.bishopchatard.org/openhouse/

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    Answered by mathquiz on November 28, 2011 at 02:47 PM

    Weird i have heard this before.

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    Answered by ajoybat on November 28, 2011 at 02:53 PM

    I am also having this problem. Please help.

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    Answered by eileenjst on November 28, 2011 at 03:07 PM

    I just read about someone on the forum that received an email about wishbox, clicked on a link in the email and then weren't able to access their accoutn because they got the 'large volume' error.

     

    I did the same thing in the wishbox email. Maybe that's my problem. Can you fix my account?

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    JotForm Support

    Answered by NeilVicente on November 28, 2011 at 03:07 PM

    To everyone:

    We'd like to apologize for any inconvenience caused by this issue. I have escalated the problem to our developers for a prompt resolution. We will notify you of any updates via this thread.

    We ask for your patience and understanding on this matter. Thank you.