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    Wish Box Creation Error

    Asked by Matt on November 28, 2011 at 04:04 PM

    When I enter my email to signup for wish box this message occurs

     

    There was an error on the page. Try reloading the page.<br><!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd"> <html>     <head>         <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">         <title>JotForm 3.0</title>         <style>             body, html{                 height:100%;                 width:100%;                 padding:0px;                 margin:0px;             }                          body{                 font-family:Verdana, Geneva, Arial, Helvetica, sans-serif;                 font-size:14px;                 color:#333;                 background:#545454;             }         </style>     </head>     <body>         <table cellpadding="0" cellspacing="0" width="100%" height="100%" bgcolor="#545454">              <tr>                 <td height="100">&nbsp;</td>             </tr>             <tr>                 <td align="center" style="font-family:Verdana, Geneva, Arial, Helvetica, sans-serif;font-size:14px;color:#333;">                                              <table cellpadding="0" cellspacing="0" >                             <tr>                                                                 <td height="70" background="http://www.jotform.com/images/email/header-whitelabel.png">                                                                                                                                      </td>                                  <td height="70" width="20" background="http://www.jotform.com/images/email/header.png" style="background-position:right;">                                     &nbsp;                                 </td>                             </tr>                             <tr>                                 <td align="left" valign="top" bgcolor="#ffffff" style="padding:30px !important; max-width: 638px;" colspan="2">                                    <!-- Error: Nginx can't connect to Backend server(s) --> <div style="text-align:left">      <div style="text-align:center; display:inline-block;">         <img src="//www.jotform.com/images/warning.png" align="left">         <h1 style=" margin-left:70px; margin-top:5px; margin-bottom:20px;text-align:left">Temporarily Unavailable</h1>     </div>     <div style="text-align:center;">         We are currently experiencing abnormally high traffic volume and working to restore all services as quickly as possible. Thank you for your patience.    </div> </div>                                </td>                             </tr>                              <tr>                                 <td height="22" background="http://www.jotform.com/images/email/footer.png">&nbsp;</td>                                 <td height="22" width="20" background="http://www.jotform.com/images/email/footer.png" style="background-position:right">                                     &nbsp;                                 </td>                             </tr>                         </table>                     </div>                 </td>              </tr>             <tr>                 <td height="100">&nbsp;</td>             </tr>         </table>     <script type="text/javascript"> //<![CDATA[ window.__CF=window.__CF||{};window.__CF.u="/cdn-cgi/async/cf/uri/";window.__CF.p="77/d8fb98e730e1dfd309ca7b17ceaecd";window.__CF.o=0;window.__CF.c=1;(function(){var a=document,b=a.createElement("script");b.src="//ajax.cloudflare.com/cdn-cgi/nexp/v=918368360/cf_tools.min.js";b.setAttribute("async","true");a=a.getElementsByTagName("script");a=a[a.length-1];a.parentNode.insertBefore(b,a)})(); //]]> <

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    JotForm Support

    Answered by NeilVicente on November 28, 2011 at 05:35 PM

    Matt,

    May we know the page to which this error with Wishbox occurs? This is so we can inspect the codes and find out the exact cause of the problem and hopefully come up with a solution.

    We'll be looking forward to your prompt response. Thanks!

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    Answered by mathquiz on November 28, 2011 at 06:08 PM

    This error n longer occors it is now a Jotform error lightbox and not a diolog box.

    Screenshot: http://i40.tinypic.com/1zcz345.jpg

    This error occors on www.jotform.com/wishbox/

    not www.jotform.com/wishbox

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    JotForm Support

    Answered by Mike_T on November 28, 2011 at 07:14 PM

    @Matt, We are sorry for the inconveniences caused. As we can see, this issue is already fixed.

    @Mathquiz, I have checked www.jotform.com/wishbox/ in different browsers, but I was not able to reproduce either error messages or slowness. Please clear cache and re-check it from your side.

    Thank you for using our services.

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    Answered by mathquiz on November 28, 2011 at 07:51 PM

    sorry .net

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    JotForm Support

    Answered by idarktech on November 29, 2011 at 01:37 AM

    Hi,

    Thanks for bringing this to our attention. I have replicated the issue after visiting http://www.jotform.net/wishbox/. I will submit this problem to our development team for investigation. Right now, please generate your wishbox code using this domain: http://www.jotform.com/wishbox

    Sorry for the inconvenience and thank you so much for your cooperation.