User Contributed Dropdown is not being displayed in form.

  • contactus@ckestates.co.uk
    Asked on June 24, 2015 at 6:31 AM

    Hello, the App/Widget called User Contributed Dropdown  that you can Dynamically add Options to Your Dropdown Field has stopped working this morning.

    Has some changes had a knock on effect or something ?

    Can someone have a look to see what the problem is please and let us know what is happening as I have this on 2 forms that are used all through the day

     

    As you can see the app dropdown is missing, albeit it is still as such on the form ?User Contributed Dropdown is not being displayed in form Screenshot 20

    Kind Regards

    Ian

  • Ashwin JotForm Support
    Replied on June 24, 2015 at 8:54 AM

    Hello Ian,

    I did check your last edited form and I am unable to replicate the issue you are having. The "User Contributed Dropdown" widget is being displayed correctly in the form. Please check the screenshot below:

    User Contributed Dropdown is not being displayed in form Screenshot 20

     

    Can you please test your form again and get back to us if the issue persists?

    Have you embedded your form in your web page where the widget is not being displayed? Please share the web page URL and we will take a look.

    We will wait for your response.

    Thank you!