What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need help about sharing the form to my colleague so we both have the access to the form

    Asked by ospngirl on June 24, 2015 at 08:04 AM

    Hi,

    I have already asked this question and got a quick response ... THANKS!  What I wasn't clear about is that we both need to be able to access the form ... I will be making any changes to the form that we need in the future; she will be the one sending it out to our volunteers once a month, receiving their replies and using the data.  So I will continue with maintenance; she is more the 'user'.

    So ... she needs access to send it out; I need to be able to make changes and then send her the updated form.  Sorry for not being clearer in my first email.

     

    Marie Robertson

    transferring volunteers
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    JotForm Support

    Answered by Welvin on June 24, 2015 at 09:37 AM

    Hi Marie,

    You need to add your colleague as a sub-user account. Here's how you can do it: 

    http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    Let us know if you have any further questions about this matter.

    Thanks

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    Answered by ospngirl on July 03, 2015 at 09:48 AM

    Hi there,

    Help!  It's not working.  I added my colleague as a sub-user as per your suggestion.  Her email is dmunro@centretownchc.org.  Her username is ospndonna.  She sent out this month's request to our volunteers using the link to the OSPN Jotform.  I am getting responses but she didn't get any.  What are we doing wrong?  Thanks.

    Marie Robertson

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    JotForm Support

    Answered by Welvin on July 03, 2015 at 11:18 AM

    The issue is not related to the sub-account user settings. I moved it and will answer it here: http://www.jotform.com/answers/602653

    Thanks