Missing form, please help!

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    BrandonScott
    Asked on June 24, 2015 at 08:36 AM

    Hi There, 

    I had made a form (and spent hours on it) and the form submissions were going to info@brandonscottphotography.com

    Its been about three weeks, when I went back to the link the form was gone.

    I think that I didn't properly make an account before building the form.  Does this mean its gone?  Is there any way to get it back?

     

    Since then, I went ahead and made another account with info@brandonscottphotography.com, hoping it would appear, but it didn't.

     

    Any help would be GREATLY APPRECIATED.  I spent a ton of time on that, and don't have a backup copy to remake.

     

    Thank you!

     

    Jessica

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    Chriistian
    Answered on June 24, 2015 at 10:07 AM

    Hi Jessica,

    Thanks for contacting us.

     

    I checked the form's owner (http://www.jotform.ca/form/51264515473252) and it is owned by  a Guest Account with username guest_51264457392055. I can move this form to your account BrandonScott if you would just confirm.

     

    We will wait for your response.

     

    Regards.

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    Jessica
    Answered on June 24, 2015 at 10:17 AM

    YES!!  That would be amazing, thank you!!!!

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    Chriistian
    Answered on June 24, 2015 at 10:46 AM

    Hi Jessica,

     

    I have moved your form Album Order Form to your account BrandonScott as you requested.

     

    Do let us know if you need further assistance.

     

    Regards.