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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Missing form, please help!

    Asked by BrandonScott on June 24, 2015 at 08:36 AM

    Hi There, 

    I had made a form (and spent hours on it) and the form submissions were going to info@brandonscottphotography.com

    Its been about three weeks, when I went back to the link the form was gone.

    I think that I didn't properly make an account before building the form.  Does this mean its gone?  Is there any way to get it back?


    Since then, I went ahead and made another account with info@brandonscottphotography.com, hoping it would appear, but it didn't.


    Any help would be GREATLY APPRECIATED.  I spent a ton of time on that, and don't have a backup copy to remake.


    Thank you!



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    JotForm Support

    Answered by Chriistian on June 24, 2015 at 10:07 AM

    Hi Jessica,

    Thanks for contacting us.


    I checked the form's owner (http://www.jotform.ca/form/51264515473252) and it is owned by  a Guest Account with username guest_51264457392055. I can move this form to your account BrandonScott if you would just confirm.


    We will wait for your response.



  • Profile Image

    Answered by Jessica on June 24, 2015 at 10:17 AM

    YES!!  That would be amazing, thank you!!!!

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    JotForm Support

    Answered by Chriistian on June 24, 2015 at 10:46 AM

    Hi Jessica,


    I have moved your form Album Order Form to your account BrandonScott as you requested.


    Do let us know if you need further assistance.