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Missing form, please help!Asked by BrandonScott on June 24, 2015 at 08:36 AM
I had made a form (and spent hours on it) and the form submissions were going to email@example.com
Its been about three weeks, when I went back to the link the form was gone.
I think that I didn't properly make an account before building the form. Does this mean its gone? Is there any way to get it back?
Since then, I went ahead and made another account with firstname.lastname@example.org, hoping it would appear, but it didn't.
Any help would be GREATLY APPRECIATED. I spent a ton of time on that, and don't have a backup copy to remake.
Thanks for contacting us.
I checked the form's owner (http://www.jotform.ca/form/51264515473252) and it is owned by a Guest Account with username guest_51264457392055. I can move this form to your account BrandonScott if you would just confirm.
We will wait for your response.
YES!! That would be amazing, thank you!!!!
I have moved your form Album Order Form to your account BrandonScott as you requested.
Do let us know if you need further assistance.