The individuals I invited to sub-accounts are unable to find the invitational emails

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    gcsamaster
    Asked on June 24, 2015 at 10:54 AM

    How do I re-send the invitation?

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    david
    Answered on June 24, 2015 at 12:10 PM

    Hi,

    To send the invitations again, you may need to remove them as a sub-user then send the invitation again with the "Create New User" button:

    http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    To delete them as a sub-user so the invitation can be sent again, click "Edit" next to their address in your sub-user settings, then click on "Delete".

    If you have any further questions, just let us know and we will be happy to help.