- psgcasedataAsked on June 24, 2015 at 11:15 AM
When i use the submission option by selecting the form i cannot view the data and the buttons print, send, pdf are inactive when i click. I have tried in google chrome and firefox.
This is a re-post of a comment on How to View Form Submissions
- JotForm SupportAuryAnswered on June 24, 2015 at 12:59 PM
If I understand correctly, when you click on submission you expect to view the form completed by your user in the same format as the original, is that correct?
You are not able to view submissions as there si no submitted information yet, that is why also the PDF button shows inactive.
In order for us to better assist you, I would appreciate it if you let us know the URL of the form in question, so then we will be able to replecate and find a workable solution.
In the meantime you will find the next few links very useful: