What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cannot view data submission

    Asked by psgcasedata on June 24, 2015 at 11:15 AM

    When i use the submission option by selecting the form i cannot view the data and the buttons print, send, pdf are inactive when i click. I have tried in google chrome and firefox.


    This is a re-post of a comment on How to View Form Submissions

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    JotForm Support

    Answered by Aury on June 24, 2015 at 12:59 PM

    If I understand correctly, when you click on submission you expect to view the form  completed by your user in the same format as the original, is that correct?

    You are not able to view submissions as there si no submitted information yet, that is why also the PDF button shows inactive.

    In order for us to better assist you, I would appreciate it if you let us know the URL of the form in question, so then we will be able to replecate and find a workable solution.

    In the meantime you will find the next few links very useful:

    7 Reasons Why JotForm is the Best Adobe FormsCentral Alternative

    JotForm vs Formscentral Comparison