- adodge312Asked on June 24, 2015 at 12:19 PM
I have built two forms to add to our website. Every time I pasted the code into the sitebuilder, the code defaults to add <p>Form </p>. When I remove this portion of the code, bullets appear and will not go away. I cannot find them in the html code.
both forms:Page URL:
- SammyAnswered on June 24, 2015 at 01:46 PM
I have checked both your forms and they are displaying correctly in both preview and design mode.
I have checked the notification emails also but could't find the issue there
could you provide more details where and when you are encountering these bullet points.
- adodge312Answered on June 24, 2015 at 02:19 PM
Thank you for replying. Here is a screenshot from the web. They show up in the Site Builder we use also.
- BenAnswered on June 24, 2015 at 03:31 PM
The reason why you are experiencing that issue is because the codes on your website are changing the style of the fields on your jotform.
What you should do to avoid this is to either make style adjustments so that your form is no longer impacted by the styles on your website - which can be proven as a bit difficult job to do, but there is also a very simple step to take and that is to embed the form using the iframe embed code.
You can do that by adding the code that you get after following the steps here: How to get the jotform iFrame Code
Do let us know how it goes after you add the iframe code instead of the full source code.
- adodge312Answered on June 25, 2015 at 11:08 AM
Thank you! Perfection :)