What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am a bit confused with sub-users?

    Asked by Carlo on June 24, 2015 at 02:18 PM

    I just added one of my colleague on my account. The problem is I am not sure if there is a way for us to control what forms to be shared and what's not. 


    We are planning to upgrade to the Economy Plan but the sub user's is a bit confusing. Is there someone who can walk me through with the additional user's feature? we need to have an account at least 10 users wherein we can have access to jotforms per department and be able to share some forms and some forms will only be exclusive for that department or user.


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    JotForm Support

    Answered by david on June 24, 2015 at 03:30 PM


    While sending the invitation to the sub-users you can select their permissions.  To share the entire list of forms in your account, select "Share all forms".

    To share a particular form select the one. 

    You can also go back and edit their permissions from the settings in your account under the "Users" tab.

    This will allow you change which forms they are allow to view/edit.  You can also limit their ability to edit the form or view submissions independently.

    Here is a bit more detailed guide regarding sub-users:


    If you have any further questions, let us know and we will be happy to help.