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  • Profile Image

    Unable to fill out form fields in IE 11

    Asked by colorsystem on June 24, 2015 at 02:54 PM

    Hi, I am having issues to fill up my form using IE 11. It don't let me type anything in the fields. I found a similar issue in the forum database that sugests to enable scripting in the security tab in IE, but mine's already enabled.

    The form is http://www.colorsystem.com.br/envie-arquivo/

    It works just fine in Chrome

    Page URL:
    http://www.colorsystem.com.br/envie-arquivo/

  • Profile Image

    Answered by Ben on June 24, 2015 at 03:59 PM

    The issue is not with the IE 11, but with the custom CSS that you have in your form.

    Amongst other code you have this set up:

    padding: 13px 20px 11px;

    This padding moves your text in a field much lower than it would usually be, so while you think that it is not allowing you to type and that there is nothing in there, there is actually text added, but just not shown to you.

    This can be easily changed by applying the following contra code:

    .form-textbox, .form-textarea, input, textarea {
        padding-bottom: 3px !important;
        padding-top: 3px !important;
    }

    I am usually against using !important clause, but in cases such as these, this is the best cure since it will say that no mater what else changes, this must be respected - so that your text is properly shown from now on.

    You can add that code to the rest of your custom CSS codes, but you should add it after all other code in the custom CSS field - as shown here: Inject Custom CSS Codes

    Do let us know how it goes.

  • Profile Image

    Answered by colorsystem on June 24, 2015 at 04:22 PM

    Hi, I changed the padding value and it worked just fine.

    thank you. 

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    JotForm Support

    Answered by jonathan on June 24, 2015 at 05:31 PM

    Thank you for confirming that is now working.

    Let us know should you require further assistance.

     

    Cheers