Why does my "Text Area" field keeps collapsing?

  • MWEgraphics
    Asked on June 24, 2015 at 6:15 PM

    I have created a text area for someone to type notes. I have it set up as plain text 50 columns wide and 10 rows tall but it keeps collapsing to a thin sliver that you can't even see a cursor in. Why is this. What is the solution to keep it to the size I drag it out to? I have attached a screen shot to show you. I have not embedded this into a site yet. The area is labeled "LAYOUT NOTES".

     

    I am looking at your product to switch from Adobe FormsCentral but if I am going to have this kind of trouble for something as simple as this, I will seriously have to reconsider. I do not have time to try and figure this out!

    Jotform Thread 596153 Screenshot
  • raul
    Replied on June 24, 2015 at 7:20 PM

    Please open your form in the form designer.

    Why does my Text Area field keeps collapsing? Image 1 Screenshot 30

    Click the text area and you'll see the field properties on the right side.
    Increase the height value to the one of your preference (it's currently set as zero and this is why you can't see the text area).

    Why does my Text Area field keeps collapsing? Image 2 Screenshot 41

    Hope this helps.
    Let us know if you need further assistance.