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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why does my "Text Area" field keeps collapsing?

    Asked by MWEgraphics on June 24, 2015 at 06:15 PM

    I have created a text area for someone to type notes. I have it set up as plain text 50 columns wide and 10 rows tall but it keeps collapsing to a thin sliver that you can't even see a cursor in. Why is this. What is the solution to keep it to the size I drag it out to? I have attached a screen shot to show you. I have not embedded this into a site yet. The area is labeled "LAYOUT NOTES".


    I am looking at your product to switch from Adobe FormsCentral but if I am going to have this kind of trouble for something as simple as this, I will seriously have to reconsider. I do not have time to try and figure this out!

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    Answered by raul on June 24, 2015 at 07:20 PM

    Please open your form in the form designer.

    Click the text area and you'll see the field properties on the right side.
    Increase the height value to the one of your preference (it's currently set as zero and this is why you can't see the text area).

    Hope this helps.
    Let us know if you need further assistance.