What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Do you offer educational rates?

    Asked by cavezy on June 24, 2015 at 06:56 PM

    Hi I have just started a trial using Jotforms, with my culinary arts students, and there are a few thing to still sort out, just wondered if you could extend my trial period or provide a feasible educational rate??

    Kind regards mark

    User account Cavzey

    educational rates and rate user account
  • Profile Image

    Answered by raul on June 24, 2015 at 08:15 PM

    Thank you for contacting us.

    Your account got suspended because you exceeded the storage limit in your account which is 100MB for free accounts. If you delete submissions from your account this will release your used storage space and your account will be activated again.

    You can also use our Google Drive or Dropbox integrations to keep your submitted files in there and delete the submissions in your account in order to get your storage space unused.

    Unfortunately, we don't have different price rates rather than the ones that are showed here: http://www.jotform.com/pricing

    Let us know if you've further questions.

  • Profile Image

    Answered by cavezy on June 25, 2015 at 12:12 AM

    Tried this but the intergrations button doesn't open the wizard?

  • Profile Image
    JotForm Support

    Answered by Charlie on June 25, 2015 at 03:27 AM

    You might have been logged out or a session time out when you were trying to integrate.

    Please try clearing your form's cache and your browser's cache. After that, try logging in and click the integration button.

    If that doesn't work, try a different browser and see if you are still having problems.

    We'll wait for your response.

    Thanks.