How many times can a form be submitted?

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    Michelle Lemon 
    Asked on June 24, 2015 at 11:19 PM

    We are currently using Formstack and due to a recent change, they now only allow a form to be submitted once. We have a do-it-yourself Will product and it can be quite complex. We have a 30 day access period and we want our clients to be able to submit their form, review it and if needed, go back in, make changes and reprint their document as many times as they like in the 30 day period. Is this something that you offer? Thanks! Michelle

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    Charlie
    Answered on June 25, 2015 at 02:35 AM

    Hi,

    You can check our pricing page here: http://www.jotform.com/pricing. Our submission limits are dependent on the account type that you have. For Free plan, you are allowed to have a total of 100 regular submissions, 10 SSL submissions and 10 payment received, these are all monthly limits and they reset every 1st day of the month. This means, the submission limit is not specific to forms but on the account itself. 

    If you want your users to edit a submission and resubmit, that is also possible, and I believe it is not counted as a new submission, meaning the counter doesn't move when you are just editing a submission, this is because the limits refers to specific submissions. 

    Here are the guides regarding editing submissions:

    http://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date 

    http://www.jotform.com/help/325-How-to-Edit-Submissions-Made-on-Your-Forms 

     

    I hope that helps, do let us know if you need more information on this. I would also recommend checking our "Support" pages to learn more about the product.

    Thank you.