What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to send an email to a certain address depending on what is picked from a dropdown menu?

    Asked by Calvin on June 25, 2015 at 11:41 AM



    I was wondering if it was possible to certain an email to a certain recipient from a dropdown option.


    For example if i had a list of 5 banks, and someone selected bank 1 is it possible to send an email to just that bank and not all 5?


    I was wondering if I could set it up as 5 mini forms, but that would require me to stop it sending if the other options are blank.


    Hope this makes sense.


    Kind Regards,



  • Profile Image

    Answered by Boris on June 25, 2015 at 12:32 PM

    Yes, you can achieve this easily by using our Conditional Logic, and setting up rules to Send an email after submission.

    All you need to do is set up five conditions, and the notification email will be sent to one of the five conditional email addresses, based on user selection. Please let us know Calvin if you need further assistance along the way, we will be happy to help you set this up.