What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How am I over my limit?

    Asked by kaptainsa on June 25, 2015 at 12:30 PM

    Hi I received an email saying I went over my monthly limit, please explain to me how I am going over my limit.

    I don't understand how this is happening.

    Page URL:
    https://secure.jotformpro.com/form/32356444422955

    how monthly limit email received an email
  • Profile Image
    JotForm Support

    Answered by Aury on June 25, 2015 at 01:22 PM

    You have a Starter / Free account, you are allowed 10 SSL submissions per month, up to now you have received 11 SSL submissions for the above mentioned secure form: https://secure.jotformpro.com/form/32356444422955

    Should you consider upgrading your account in order to increase the benefits of a paid program, please take a look at this link for you to consider the best option: http://www.jotform.com/pricing.

    Let us know if we can further assist you.