My form responses are not being uploade to Dropbox

  • Profile Image
    dianet06482
    Asked on June 25, 2015 at 01:36 PM

    The first three were successful - after that nothing.  All the responses are in JotForm.

     

    I gave my folks the links directly to the form


    Thank you

  • Profile Image
    Ben
    Answered on June 25, 2015 at 02:53 PM

    Thank you for all the details.

    I would just like to ask if by some chance you had your File upload field max size set to over 300 MB? I see that it is at 300MB at this time which is the limit for the files to be sent to your DropBox account and if it was higher, it might be the reason why it is not working.

    If not, then please do:

    1. remove the integration
    2. re-create the integration

    If it happens again, do let us know and we would be happy to assist.