Unable to complete the incomplete submission

  • ruthsauvageau
    Asked on June 25, 2015 at 4:28 PM

    I can't complete submissions or delete submissions.

    you don't have a phone number to call.

    i need your help TODAY. Event is tomorrow need pre-registration to work

    PLEASE CALL ME 701-277-1000 and ask for Ruthie

    Jotform Thread 596934 Screenshot
  • Ben
    Replied on June 25, 2015 at 5:55 PM

    Unfortunately no, we do not provide phone support, but we would be happy to assist you like this - over our forum.

    Now based on what you have mentioned, I do believe that the issue is happening due to the browser cache.

    Could you please try in a different browser like FireFox and if it works in there, you can be certain that it is the cache.

    You can also follow these steps to clear your cache straight away: 15 Ways to Clear Your Browser's Cache - wikiHow

    Do let us know how it goes.