What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Hi my account is disabled

    Asked by Ahmed  on June 25, 2015 at 05:08 PM

    Due to terms of use violation, your account has been suspended.
    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue.

    my account JotForm style interlogy www
  • Profile Image
    JotForm Support

    Answered by david on June 25, 2015 at 06:32 PM

    Hi,

    Occasionally our system interprets languages other than English improperly and marks the form as phishing.  This appears to be what happened in your case. 

    I reactivated your forms and account but I would suggest using the form translation tool in future in order to ensure this does not happen again:

    http://www.jotform.com/help/298-How-to-make-your-forms-multilingual

    If you have any further questions, let us know and we will be happy to help.