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webcorateAsked on June 25, 2015 at 8:29 PM
Now, my plan is Economy.
I would like downgrade to Premium.
How can i do? and Can i get refund?
Thanks
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Jeanette JotForm SupportReplied on June 25, 2015 at 11:55 PM
You can easily do this from the Account > Billing section, please select the Premium plan and click on Switch Plan, as explained in the picture:
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webcorateReplied on June 26, 2015 at 7:38 AMCan I get refund different amount?
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BorisReplied on June 26, 2015 at 11:12 AM
As you have purchased your plan over our Stripe payment processor, you should automatically receive a prorated refund of your unused plan while switching to a different pricing plan.
Please let us know if you need further assistance, or if the difference in amounts is not automatically refunded, and we will be happy to take a look into it and assist you.