- webcorateAsked on June 25, 2015 at 08:29 PM
Now, my plan is Economy.
I would like downgrade to Premium.
How can i do? and Can i get refund?
- JotForm Support ManagerJeanetteAnswered on June 25, 2015 at 11:55 PM
You can easily do this from the Account > Billing section, please select the Premium plan and click on Switch Plan, as explained in the picture:
- webcorateAnswered on June 26, 2015 at 07:38 AMCan I get refund different amount?
- BorisAnswered on June 26, 2015 at 11:12 AM
As you have purchased your plan over our Stripe payment processor, you should automatically receive a prorated refund of your unused plan while switching to a different pricing plan.
Please let us know if you need further assistance, or if the difference in amounts is not automatically refunded, and we will be happy to take a look into it and assist you.