How to downgrade from Economy to Premium subscription ?

  • Profile Image
    webcorate
    Asked on June 25, 2015 at 08:29 PM

    Now, my plan is Economy.

    I would like downgrade to Premium.

    How can i do? and Can i get refund?

     

    Thanks 

  • Profile Image
    Jeanette
    Answered on June 25, 2015 at 11:55 PM

    You can easily do this from the Account > Billing section, please select the Premium plan and click on Switch Plan, as explained in the picture:

  • Profile Image
    webcorate
    Answered on June 26, 2015 at 07:38 AM
    Can I get refund different amount?
    ...
  • Profile Image
    Boris
    Answered on June 26, 2015 at 11:12 AM

    As you have purchased your plan over our Stripe payment processor, you should automatically receive a prorated refund of your unused plan while switching to a different pricing plan.

    Please let us know if you need further assistance, or if the difference in amounts is not automatically refunded, and we will be happy to take a look into it and assist you.