What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
JotForm Support Manager
You can easily do this from the Account > Billing section, please select the Premium plan and click on Switch Plan, as explained in the picture:
Can I get refund different amount?
As you have purchased your plan over our Stripe payment processor, you should automatically receive a prorated refund of your unused plan while switching to a different pricing plan.
Please let us know if you need further assistance, or if the difference in amounts is not automatically refunded, and we will be happy to take a look into it and assist you.