What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Accidentally deleted a submission

    Asked by OBEAforms on June 26, 2015 at 12:02 AM

    Thought I was deleting an incomplete submission, but deleted the real one??

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    JotForm Support

    Answered by jonathan on June 26, 2015 at 01:31 AM

    Unfortunately there is no option to restore deleted submission data as we do not keep another copy of them except what is existing.

    When deleting submission data, there is always a confirmation prompt screen that will ask for deletion confirmation. If you proceeded deleting the submission even after the confirmation screen, the submission will be permanently deleted.

    The option to recover deleted submission is thru the submission Email. The form submissions usually have the equivalent submission email that you can use to get the data.

    You can also check in your sent Email History logs the same recorded submission data.

    user guide: -How-to-view-all-your-form-Email-History

    Let us know if you need further assistance.