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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't "See" my Form Submissions

    Asked by Lnoelle on November 29, 2011 at 07:04 AM

    Hi There,


    I recently received 2 form submissions, but I can't "See" them when I go to look at them.


    Can you please look at my account and tell me what is going on? Thank you!

    Page URL:

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    Answered by paoloumali on November 29, 2011 at 11:15 AM


    Did you use secure forms?

    If that was the case, please visit https://secure.jotform.com to access secure form submissions right away.

    It takes some time for the secure data to propagate in the regular account access.

    Please let us know if you find them in there.

    Thank you for using JotForm.