I can't "See" my Form Submissions

  • Profile Image
    Lnoelle
    Asked on November 29, 2011 at 07:04 AM

    Hi There,

     

    I recently received 2 form submissions, but I can't "See" them when I go to look at them.

     

    Can you please look at my account and tell me what is going on? Thank you!

  • Profile Image
    paoloumali
    Answered on November 29, 2011 at 11:15 AM

    Hi,

    Did you use secure forms?

    If that was the case, please visit https://secure.jotform.com to access secure form submissions right away.

    It takes some time for the secure data to propagate in the regular account access.

    Please let us know if you find them in there.

    Thank you for using JotForm.