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    How do I switch my Email notifier from Text mode to HTML mode?

    Asked by tdehn on June 26, 2015 at 05:07 PM

    Hell Jotforms Team,

    Recently, when receiving the results via email of my form, the results seems to be all squashed together, like this:


    Question Answer
    Today"s Date
    Existing Client? Yes
    If this is a sub-matter for an existing client, is the contact information the same as the parent (original) matter? Yes
    Opened By Jennifer Storms
    Opened By Email Address

    Client Sort (Client Name) test test test test test test test test etest test test test test test test test test etest test test test test test test test test etesttest test test test test test test test etest
    Matter Description test test test test test test test test etest- New Employee
    Is this client international?
    Contact First Name
    Contact Last Name
    Contact Title
    Company Name (this field is only required when there is a company name)
    Street Address 1
    Street Address 2
    City (if international, list other principal subdivision, such as province, state or county):
    Postal code:
    Full Country Name:
    Address Type
    Home Phone
    Work Phone
    Mobile Phone
    Main/Preferred Phone
    Area of Law Employment
    Billing Type Hourly
    Flat Fee Amount
    If Area of Law is Criminal or Contingency, has this matter been approved by the Management Committee? If yes, then please email documentation of approval to 
    These types of matters will not be opened without approval documentation.
    Will this matter have a capped rate? No
    Originating Attorney
    If Origination is split, please indicate below initials and percentages
    If Managing is split, please indicate below initials and percentages
    Responsible Attorney

    My question is, how can I make the result page more pleasantly readable?

    Ideally, I would like to have the results come to me like the ones that go back to the autoresponder like this: (see screenscot) is there a way to accomplish this?


    Thank you,

    Tom Dehn



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    JotForm Support

    Answered by Kiran on June 26, 2015 at 06:47 PM

    It seems that you may have clicked on Switch to Text Mode button in the Email setup wizard. 

    You may delete the existing email notification and add a new notification so that the fields shall be placed in HTML mode again.

    Hope this information helps!