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    hitting submit button getting paypal error

    Asked by CCSCCS on November 29, 2011 at 03:00 PM

    I set up a form with paypal option to purchase ticket, intergrated it to facebook via iframe. When the form is filled out I get a paypal error message stating the email for seller is incorrect. I know which email needs to be entered but can not figure out where I need to change this info?! Facebook, Jotform?

    thank you

    Page URL:

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    Answered by paoloumali on November 29, 2011 at 03:09 PM


    I'm afraid I'm not able to access the Facebook page posted above.

    Can you post some screenshots too?

    Did you go through the PayPal wizard when working with the 'Purchase tools' on the left sidebar of your form builder?

    It's possible you misspelled or you typed an invalid email address.

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    Answered by CCSCCS on November 29, 2011 at 03:17 PM

    figured it out :O)  I did use the wizard but the email address was the wrong one, so once I deleted the wizard and redid it working just fine!

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    Answered by paoloumali on November 29, 2011 at 03:22 PM

    Glad to hear that.

    Thank you for contacting us about this.

    Please have a good day/evening too :)