Email notifications: Incorrect field ID/names

The first form we created works fantastic. Sends the text email fine and our CRM system receives the email and incorporates all information into our ticketing system.

The rest of the forms send the email but we never receive the answers.

 

Here is the artwork upload form:

Question Answer
Name Maria Alsup
E-mail hello@miamariadesign.com
Order Number 183487
Artwork Type .AI, .EPS, .CDR, .PDF Vector (PREFERRED)
If other type file is checked, briefly describe the file.  
Description We want to make sure the leaves/branches in the tree will appear as
crisp as it is in the PDF and will not fill in. Artwork should be centered and
as large as possible. I also want to confirm the size of our seal. We ordered 1
1/8" die for these custom self-adhesive seals but I want to confirm that is the
same size as the Goldenrod sample we received from order #181781. Please advise.

Upload File
http://www.jotform.us/uploads/nostalgicimpressions/50716018673152/311245112596445639/WaxSeal_Tree_M.pdf

 

Here is one form that was created after this one that people send us their questions and artwork samples for quotations.  The message is complete in the submissions here but the answers dont get submitted via email.

EMAIL SUBMISSION WE RECEIVE

Question Answer
Your Name Dave Jensen
Your Email dave@dbkynd.com
Company Name (if applicable)
City, State, Zip
Custom Wax Seal Stamp(s):
Self Adhesive Wax Seals:
Quantity of Self Adhesive Seals:
Describe your project:
Upload files/images related to your project
https://www.jotform.us/uploads/nostalgicimpressions/51025151454141/311169287501586168/Born-%26-Bred-Shirt---Front.png

 

WHAT IS IN JOTFORM SUBMISSIONS

Submission Date Your Name Your Email City, State, Zip Custom Wax Seal Stamp(s): Describe your project: Upload files/images related to your project (15MB Max Total File Size)

Need to know how to fix this,

 

Thanks

Chris Rabkin

Original thread title: Some forms not sending answers to form questions

If I understand you correctly, some answers are not showing up in the email notifications right?

I cloned your form and found out that the field IDs or field names you've used in the notifications are incorrect. The field names are the one enclosed with brackets {}.

Click the "Emails" button in the toolbar. The notification settings or wizard will appear. You will see the "Form Fields" at the right side. If you click them, the field name of the certain element will appear in the content.

The solution is to delete this notification and create a new one OR just edit the existing notification.

Let us know if you need further assistance. Thank you.

This e-mail is to confirm that we've received your inquiry. We aim to respond to all inquiries within 1 Business day, if at all possible. Our response to you will be addressed in this same ticket number. If further response is required from on the same matter, kindly always use this same ticket number and not another email. Thank you.
To check the status of your ticket online, visit:
https://www.nostalgicimpressions.com/ticket.asp?TicketNumber=1413924&TicketKey=4511277b-49cd-4664-ae51-9a9bb68ce501
...