What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Email notification still goes to default account?Asked by esterleroux on June 29, 2015 at 09:27 AMI changed the recipient email address as per your instructions, but it still goes to my default account?
Upon checking your form titled "Hotel Booking Form", I see that you are using the recipient email address j**n@c***nelsong***thouse.co.za.
Have you tried testing your form? I see you are using conditional logic, to test it, first, open your form in preview or open the form URL directly, fill out the form and click submit button. If you are using the "Test Email" button, it will send the notification to your account's email address, you need to fill out the form to test the address.
If you permit, we can fill out your form and check our logs to where it is being sent, but please do try this also in your end. To know your form's email history, you can follow this guide: http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History.
Let us know if that works.