What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Update email notification recipient on imported PDF forms

    Asked by DHS-OHA.PublicationRequest on June 29, 2015 at 01:29 PM

    Have not heard back from anybody about this. My third attempt if this cannot be resolved we will need to look for another solution.

    I have two other forms that need the same fix.

    I am unable to set up notifications / email for these forms:

    (this one is most urgent, federal requirement)

    https://aix-xweb1p.state.or.us/es_xweb/DHSforms/Served/sel504.pdf

    https://aix-xweb1p.state.or.us/es_xweb/DHSforms/Served/de8100.pdf

    https://aix-xweb1p.state.or.us/es_xweb/DHSforms/Served/de9595.pdf

     

    Please get back to me ASAP.

     

    Page URL:
    https://aix-xweb1p.state.or.us/es_xweb/DHSforms/Served/sel504.pdf

    email notification update recipient imported pdf forms
  • Profile Image
    JotForm Support

    Answered by Mike_G on June 29, 2015 at 02:40 PM

    I believe you have imported a PDF form directly to JotForm from FormsCentral. You can only change the recipient of the Email Notification sent when someone submits your form by changing your JotForm's account default email address.

    We would like to apologize for the inconvenience.

    Your previous threads have been answered by my colleagues as I have checked them:

    http://www.jotform.com/answers/596104-Not-receiving-email-notifications-on-imported-PDF-forms#4

    http://www.jotform.com/answers/597656-Imported-PDF-forms-from-forms-central-#1

    Thank you.