Why doesn't the analytics feature work on my account?

  • Profile Image
    Prevennia
    Asked on June 29, 2015 at 05:55 PM

    Hello, we are in the highest paid plan - why can't we see the analytics features like average time on form, etc.?

     

    Thanks,

    Anthony

  • Profile Image
    Mike_G
    Answered on June 29, 2015 at 08:22 PM

    On MyForms page, you will be able to see Form Analytics available in each form that you have. 

    Once you've clicked Form Analytics from the drop-down you will be redirected to the Form Analytics page of that particular form.

    I hope this helps. Should you be needing any further assistance, kindly let us know and we will be glad to help you anytime. Thank you.