What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form run over quota and now it's not under my forms

    Asked by maggmakk on June 30, 2015 at 10:46 AM

    I would like to upgrade, but my form is no longer under my forms!

    http://form.jotform.us/jsform/40754569387166

    Page URL:
    http://ficagroup.com/file-a-claim/

    over quota
  • Profile Image
    JotForm Support

    Answered by Welvin on June 30, 2015 at 12:46 PM

    The form is actually present in your account. I think your current session have expired so I would suggest logging out from your account if the system didn't automatically do it for you. Login again and you should see the forms back.

    I have also reactivated your account, set your status to Active from Overlimit.

    To upgrade, you have to access our pricing/upgrade page: http://www.jotform.com/pricing

    Thanks